“… No longer the new kid on the block – Solution Manager on the way to become the standard tool for SAP Management”
SAP Solution Manager led the way in the recent Vendor Selection Matrix ‘IT Operations And Service Management For SAP-Centric Environments: The Top 15 Global Vendors 2017’ carried out by the leading independent research company ‘Research in Action’. Below are some of the main takeaways from the report.
- SAP Solution Manager will become the ITIL-like standard – SAP Solution Manager was the first toolset to be certified across all ITIL standards by Pink Verify. These well-established capabilities are still being enhanced by SAP in line with emerging customer requirements, including extending the functionality further through an integration with third-party tools where they provide value. This is a key strategy in promoting the further adoption of the tool so that it will become the SAP ITIL standard by 2020.
- SAP Solution Manager is now a mainstream proposition for SAP management – The use of an integrated SAP toolset is the biggest differentiator. Originally designed as a tool to accelerate SAP implementations and assist SAP’s own customer support, SAP Solution Manager has now become a credible IT Operations and Service Management tool in its own right. It is the only toolset that provides a tight integration with the full SAP product suite.
- 20,000 Installations and growing – By the end of 2017 most SAP customers will use, on average, six Solution Manager processes. With 7.2, adoption of new processes has never been easier due to the new Fiori based user interface and other graphical improvements. SAP Solution Manager is identified as the IT Operations and Service Management toolset with the best price to value ratio in the market!
Read the report for yourself here, and find out why SAP Solution Manager should be your toolset of choice.
If you’d like to find out more about SAP Solution Manager, Application Lifecycle Management and how the tool and processes can help you on your digital transformation journey feel free to contact us now.