Customer Value Journey
The path to value can be broken down into 4 essential stages:
Plan and target those opportunities which will make the biggest impact
Prioritise improvement opportunities using a scorecard. An impact-effort matrix can help identify quick wins (high impact/low effort) and rule out those initiatives which simply return little value versus the time & effort investment needed.
Start small, think BIG
The ‘mining’ does not have to involve hard work and toil. Kick-start your process improvement journey with over 500 pre-built standard process applications and 100 process connections. A wealth of industry standard KPIs means you can gain visibility and insights into your processes from the outset!