About Jack O'Brien

This author has not yet filled in any details.
So far Jack O'Brien has created 26 blog entries.

CA Introscope Enterprise Manager – Upgrade Needed!

As Solution Manager is ever evolving, the need to keep your CA Introscope Enterprise Manager aligned to the correct Solution Manager version is vital to your system's health. If your CA Introscope Enterprise Manager (aka Wily) version is 9.7 or lower, SAP has *STRONGLY* recommended that you plan to upgrade to Introscope 10.1 or 10.5 and apply the latest [...]

By |2019-04-05T11:05:04+00:00April 5th, 2019|Uncategorized|0 Comments

Solution Manager 7.2 SP08 – New & Enhanced Features

SP08 is out now! SAP are continuing to evolve SAP Solution Manager 7.2 with the latest support package stack SP08 being released in December 2018. This latest evolution brings several new and enhanced features across a broad spectrum of the Solution Manager functional scope including important topics such as GDPR (General Data Protection Regulation) and support for the new [...]

By |2019-03-20T22:46:21+00:00December 20th, 2018|Uncategorized|0 Comments

SAP Support connectivity changes ahead – Take Action Now

SAP have updated their Support Backbone - Customer action required!  What is the Support Backbone? You may not be aware, but the Support Backbone is critical to the continued smooth operation of your SAP estate. Working silently in the background, it facilitates the exchange of data between your systems and SAP, supporting the following key scenarios: Have you [...]

By |2019-02-19T10:37:01+00:00June 6th, 2018|Uncategorized|0 Comments

Microsoft and SAP join forces

SAP and Microsoft recently announced integrated services to support enterprise customers in their cloud and digital transformation projects. These will provide orgainsations with a clear road map to confidently drive more business innovation in the cloud. In a show of commitment to one another, the two companies also announced they will be deploying each other’s cloud solutions internally. This, [...]

By |2017-12-07T11:14:37+00:00December 7th, 2017|Uncategorized|0 Comments

Solution Manager 7.2 SP06 – New & Enhanced Features

SP06 is out now! With the ever-evolving maturity of SAP Solution Manager 7.2, the latest support package stack, SP06, although smaller in scale than its previous version. This brings new and enhanced features across a broad spectrum of the Solution Manager functional scope. SP06 is available right now to implement for your SAP Solution Manager system. This article takes a look [...]

By |2017-12-01T13:37:02+00:00December 1st, 2017|Uncategorized|0 Comments

Simplified User Licensing for SAP Solution Manager in 2018!

A big change is coming to the way user licensing is handled in SAP Solution Manager. Starting in the new year, SAP have made it much easier for organisations to leverage the power of SAP Solution Manager across their entire user base. Previously, every user in Solution Manager also needed a user license somewhere else in the SAP estate. [...]

By |2017-11-20T14:13:11+00:00November 20th, 2017|Uncategorized|0 Comments

Digital Transformation – Critical to your success?

SAP recently conducted a study, support by Oxford Economics, which revealed 84% of 3,000 executives surveyed said digital transformation is critical to their survival over the next five years - BUT only 3% had completed company-wide transformation efforts! The top 100 companies that have completed their transformation journey report big benefits: 85% say they’ve seen increased market share (versus 41% for the rest) 80% say their efforts [...]

By |2017-10-16T11:38:18+00:00October 16th, 2017|Uncategorized|0 Comments

SAP Launch Expert Chat to speed up issue handling

SAP recently introduced an Expert Chat function to the SAP ONE Support Launchpad. This feature is a great way to receive immediate support from SAP themselves, helping to resolve issues much quicker than other SAP support channels. The problem can be simple or complex and, unlike the normal SAP Message raising process, this option provides real-time interaction with SAP experts enabling [...]

By |2020-01-13T09:20:20+00:00September 10th, 2017|Uncategorized|0 Comments

Focused Build – Simplify your SAP Digital Transformation projects

With Focused Build, SAP have delivered a seamless tool-based Requirements-to-Deploy process within SAP Solution Manager. This includes the capture of business demands, requirements management, integrated risk management, and clear-cut collaboration features that allow you to orchestrate business and IT units as well as global development teams remotely. See for yourself how Focused build is the optimum way to manage [...]

By |2017-09-13T09:24:00+00:00August 13th, 2017|Uncategorized|0 Comments

SAP Solution Manager is No. 1!

“… No longer the new kid on the block – Solution Manager on the way to become the standard tool for SAP Management” SAP Solution Manager led the way in the recent Vendor Selection Matrix ‘IT Operations And Service Management For SAP-Centric Environments: The Top 15 Global Vendors 2017’ carried out by the leading independent research company ‘Research in [...]

By |2019-03-20T22:56:29+00:00June 2nd, 2017|Uncategorized|0 Comments