User Experience – Service Overview

User Experience – Service Overview 2017-09-27T13:19:33+00:00
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Associated Services

   Employee Engagement

User Experience

The SAP user experience is widely acknowledged as falling short of today’s usability expectations.  For companies looking to enhance the SAP user experience, Rapid ERP offer a range of services across a number of UI technologies to provide an intuitive, streamlined user experience, that engages the workforce and encourages them to operate more efficiently.

Business Challenges

  • High training costs, particularly during initial implementation or significant enhancement projects
  • Low end user productivity, as a result of having to refer to operating manuals / work instructions, etc.
  • Low end user satisfaction – users don’t want to use SAP, or consider it clunky, unfriendly, obstructive or slow.

Our Services

SAP User Experience topics / services include:

  • SAP UX Healthcheck – Understand how your users feel about the SAP system. Identify simple improvements that will help with user productivity.
  • SAP Personas – Revamp the way your traditional SAP transactions look and behave. Make them personalised to your organisation and more intuitive to use.
  • SAP Fiori – Bring your SAP user experience up to date through the implementation of transactional ‘apps’ that can be accessed via computers and mobile devices alike.

Benefits of User Experience 

  • Reduce training costs – By adopting an  intuitive user experience the requirement to train end users is reduced

  • Reduce operational errors – If your software is intuitive and easy to operate, the likelihood of user error is reduced

  • Improve Productivity – Streamlined user interaction means end users get more done in less time

  • Increase User Satisfaction – Unlock the power of SAP by ensuring it is an engaging experience for end users

Want to find out more? Contact us now