Order out of chaos: Capturing Requirements.

2019-09-17T09:45:32+00:00

Various approaches have been tried to coordinate the business and IT functions with the aim of improving the capture and management of change requirements. For example, single points of contact 'Demand Managers' from within the IT function or so-called 'Hybrid Managers' with a mix of business knowledge and IT skills. With the release of Solution Manager 7.2, SAP [...]

SAP’s IT Service Management – allowing everyone to know everything

2019-07-16T13:05:47+00:00

To a service provider, Service Management is a dark art. To them, it’s a bit like the game of Bridge. In Bridge, two players must work together to defeat an opposing partner pair, with the seemingly impossible restriction that any communication is conducted out in the open, also visible to their opponents. So how does this metaphor relate to [...]

What does GDPR mean for SAP Solution Manager?

2019-05-02T12:32:03+00:00

It’s unlikely you’ve not heard of the phrase ‘GDPR’ given the amount of news time and ‘junk’ mail that the subject has attracted, but just in case, GDPR (General Data Protection Regulation) is officially Europe’s strongest data protection rule that came into force as of the 25th of May 2018. It has totally overhauled the personal information laws that [...]

SAP Solution Manager – Focused Build 3 now available!

2019-03-26T13:56:29+00:00

With Focused Build, SAP have delivered a seamless tool-based Requirements-to-Deploy process within SAP Solution Manager. This includes the capture of business demands, requirements management, integrated risk management, and clear-cut collaboration features that allow you to orchestrate business and IT units as well as global development teams remotely. For more details on what Focused Build is and how it can [...]

Solution Manager 7.2 SP05 – New & Enhanced Features

2018-10-08T15:48:53+00:00

SP05 is out now! With the ever-evolving maturity of SAP Solution Manager 7.2, the latest support package stack, SP05, brings new and enhanced features across a broad spectrum of the Solution Manager functional scope.  SP05 was released on 9th May 2017, and is available right now to implement for your SAP Solution Manager system. This article takes a look at [...]

SAP Solution Manager goes mobile

2017-02-01T13:41:22+00:00

Since SAP Solution Manager 7.1 was released over 2 years ago, SAP have been working on the delivery of mobile applications to cover the core functions of the tool. With the most recent release of the SAP Job Progress Monitor there is now a comprehensive set of useful mobile applications that will further aid in the user acceptance [...]

SAP Solution Manager; a tool for the techies..Right? Wrong!

2017-02-01T13:43:33+00:00

SAP Solution Manager is, without a doubt, an extremely powerful tool for SAP Basis Administrators; but it also offers much more value than first meets the eye. In this blog we will briefly discuss why SAP Solution Manager is important for every business using SAP. Starting with an overview of the core functionality, we'll provide an insight into the real business [...]