The implementation of multiple ITSM control tools in the IT arena has become commonplace for many organisations, by and large because specialised teams favour their own particular breed of toolset. This is no different in the world of SAP; Solution Manager has become the ‘go-to’ ITSM toolset for many customer CoE teams as it allows an insight and integration [...]
SAP are continuing to evolve SAP Solution Manager 7.2 with the latest support package stack SP10 being released in December 2019. Focusing on the delivery of Customer Innovation requests, it brings several new and enhanced features across a broad spectrum of the functional scope (with the most significant changes, in our opinion, being delivered in the field of Business [...]
Throughout the last 6 weeks, our team has been taking part in the OpenSAP course ‘Agile Project Delivery with Focused Build for SAP Solution Manager’. This course was a great opportunity for our team to expand their existing hands-on knowledge of Focused Build and test themselves against the graded assignments. Globally, over 11,500 people took part, with 1,685 [...]
SAP are continuing to evolve SAP Solution Manager 7.2 with the latest support package stack SP09 being released in July 2019. Although not the biggest support pack, it does bring several new and enhanced features across a broad spectrum of the functional scope, including important and further support for the new SAP Support Backbone (see our article here). [...]
On the 20th of June 2019, Rapid ERP along with the UKI SAP User Group, hosted a Solution Manager 7.2 event. Attended by around 30 delegates the session introduced the powerful Business Process analytical capabilities of SAP Solution Manager. Gary Still from Rapid ERP presented ‘The quest for Business Process efficiency in SAP – where and how to begin’. [...]
Join us for the UK&I SAP User Group event on June 20th at Birmingham City Football Club. Hosted by Rapid ERP and the UK&I SUG, this event will introduce you to the powerful Business Process analytical capabilities of SAP Solution Manager; ideal for anyone committed to getting the most out of their existing SAP applications or recent transition to [...]
We are pleased to announce the publication of our latest whitepaper series: The Quest for Business Process Efficiency in SAP. One of the biggest challenges facing an organisation running SAP is how to maximize the return on their investment and get the best out of their existing solution. Efficiency and effectiveness in the execution of business processes are fundamental [...]
As Solution Manager is ever evolving, the need to keep your CA Introscope Enterprise Manager aligned to the correct Solution Manager version is vital to your system's health. If your CA Introscope Enterprise Manager (aka Wily) version is 9.7 or lower, SAP has *STRONGLY* recommended that you plan to upgrade to Introscope 10.1 or 10.5 and apply the latest [...]
SP08 is out now! SAP are continuing to evolve SAP Solution Manager 7.2 with the latest support package stack SP08 being released in December 2018. This latest evolution brings several new and enhanced features across a broad spectrum of the Solution Manager functional scope including important topics such as GDPR (General Data Protection Regulation) and support for the new [...]
SAP have updated their Support Backbone - Customer action required! What is the Support Backbone? You may not be aware, but the Support Backbone is critical to the continued smooth operation of your SAP estate. Working silently in the background, it facilitates the exchange of data between your systems and SAP, supporting the following key scenarios: Have you [...]